Digital transformation

Pharma’s R&D lab of the future: Building a long-lasting innovation engine

Explore how digital innovation, AI, and automation in biopharma R&D labs are accelerating drug discovery and helping sustain future pipelines

Article

Insights Illustrated: Unleashing value from digital transformation

Author Tim Smith walks us through the process of how our analysts determined where digital transformation actions can increase enterprise value—and, just as importantly, where they can erode it.

Video

How government and innovators are building community resilience in the face of climate change

AI and sensors combine with building codes and spillways to help support communities wracked by extreme weather—and head off disaster before it occurs

Podcast

Europeans are optimistic about generative AI but there is more to do to close the trust gap

Trust and risk awareness are paramount for successful adoption of Gen AI in Europe.

Article

2025 global insurance outlook: Evolving industry operating models to build the future of insurance

Focusing on agility, innovation, and customers to help navigate complexities and meet new demands

Article

European organizations’ gen AI preparedness has increased, but few feel ready for the associated risks

As the EU’s AI Act came into clearer view, Europe-based respondents to a Deloitte Global survey reported higher levels of preparedness for gen AI adoption

Article

Few AI regulations across the globe address the outcomes rather than the tech

Outcome-based and risk-weighted AI regulations are the key to improving public safety and fostering innovation, yet they’re surprisingly rare

Article

Better questions about generative AI

Four scholars share critical questions leaders should be asking about generative AI, from concerns about bias to existential considerations about human values

Article

Earth observation: A trillion-dollar opportunity for sustainable economic growth

Public-private partnerships can unlock massive benefits by leveraging Earth observation data to pave the way for sustainable economic growth.

Article

Optimizing digital ecosystems to create more value

Digital ecosystems have the potential for value creation beyond customers. How can strategy leaders capture more value from their digital investments?

Article

Assessing the value of a command center model in large health care delivery systems

Command centers can significantly enhance efficiency, coordination, and performance in large health care delivery systems. Here’s how.

Article

Lessons for middle market tech executives to consider from their fast-growing peers

Tech execs see growth ahead, but large and mid-market companies grow differently. What can mid-size leaders learn from fast-growing peers?

Article

European retail trends: How to replace the missing workers

Retail leaders are prioritising technology and upskilling to alleviate labour shortages.

Article

Restoring purpose in health care work through technology and workforce innovation

By investing in technology and talent to augment human work, health systems can create a more efficient and empathetic experience for both patients and workers.

Article

Generative AI in Asia Pacific: Young employees lead as employers play catch-up

As younger employees drive generative AI adoption, a survey of 11,900+ individuals highlights new challenges and opportunities for employers adapting to this shift.

Article

Tech-driven, inclusive, and trustworthy: Envisioning the future of national census agencies

Census agencies worldwide are embracing change by harnessing the power of technology and data integration for accurate and inclusive population insights.

Article

Podcast: India’s digital public infrastructure on Government’s Future Frontiers

Digital identity verification and secure data exchange tools are accelerating service delivery and opening new possibilities for growth in India. With guests Dr. Pramod Varma, chief architect of Aadhaar, India’s digital identity system; Jaimie Boyd, Digital Government leader at Deloitte Canada; NSN Murty, partner and consulting leader for Government & Public Services at Deloitte India; and Bill Eggers, executive director of Deloitte’s Center for Government Insights.

Podcast

Digital talent acquisition is only half the battle on medtech’s path to digital maturity

To up their digital innovation game, medtech companies need to develop a holistic workforce development strategy.

Article

10x improvement in customer experience

Learn how combining digital public infrastructure like digital identity with tools like human-centered design can help governments significantly enhance customer experience.

Article

Safeguard tech budgets by showing the full picture of tech’s value

When budgets tighten, one key to making the case for continued tech investment could be to capture more than traditional financial, productivity, and customer metrics, according to recent Deloitte research.

Article

The importance of a segmentation-based engagement model in digital government

Here's why segmentation of digital citizen groups can help governments tailor their e-government services.

Article

The building blocks of monumental government service delivery

Here’s how governments are creating a new generation of all-in-one apps to better meet constituent needs.

Article

Can investors help women’s health break through the glass ceiling?

Deloitte's analysis suggests that investors are gaining interest in women’s health opportunities.

Article

Tech takeoff: A guide for governments to soar in technology transformation

Here's how governments can blend mission, culture, and technology to transform their organizations

Article

Interfaces in new places: Spatial computing and the industrial metaverse

As the industrial metaverse transforms from consumer toy to enterprise tool, spatial technologies are taking hold in industrial applications.

Article

RE-generative AI: How technology can transform commercial real estate

Here's what real estate firms need to watch out for before they leverage generative AI.

Article

Deloitte's autumn edition of the European CFO Survey finds companies focusing on cost-cutting - and exploring how generative AI can help them

The mood of Europe's CFOs has dampened with elevated inflation and tighter monetary policy. Cost-cutting is a major focus; generative AI appears on the horizon, but its adoption is not yet very advanced.

Article

The Future of Health in Europe

How the shift from reactive to preventative healthcare will enable better health and wellbeing with sustainable and equitable outcomes for citizens all across Europe.

Article

Generating value from generative AI

Amid generative AI value discussions, we found AI investments drive market value and improve share price returns.

Article

Enhancing digital government services for persons with disabilities

Significant number of persons with disabilities struggle to navigate government digital services, says the Deloitte’s latest Digital Citizen Survey.

Article

Insights Illustrated: Unleashing value from digital transformation

Author Tim Smith walks us through the process of how our analysts determined where digital transformation actions can increase enterprise value—and, just as importantly, where they can erode it.

Video

Technology transformation revs up CarMax’s business

To shift from brick-and-mortar to digital, the US car retailer had to transform from a project-based, waterfall organization to an agile product-based one.

Article

2024 global insurance outlook

A look at the insurance industry trends and how insurers are evolving to shift to a more customer-centric business model

Article

Unleashing value from digital transformation: A real-world perspective

John Marcante, former CIO of Vanguard, has a message for those confronting digital change: “If your transformation is all about a technology initiative, you’re doomed.”

Podcast

Out with the defense industrial base, in with the defense industrial network

Learn how cultivating a defense industrial network can help ensure militaries can procure what it needs when it needs it.

Article

The future of warfighting: How militaries can build, buy, and deliver capabilities in a digital age

Militaries must confront how the digital age is disrupting the ways they develop, procure, and deliver capabilities.

Article

From open source to everything as a source: How militaries can use and protect themselves from information everywhere

Militaries today must use greater volumes of information to improve effectiveness while avoiding the pitfalls of a digitized world.

Article

The virtuous cycle of digital customer experience and trust in government

How governments can rebuild public trust by providing citizens with competent, human-centered, and integrity-driven digital services.

Article

Delivering integrated experiences through omnichannel service delivery

Learn how government can use a combination of communication channels to serve a diverse range of people and deliver seamless user experience.

Article

Government can win over privacy skeptics by providing additional convenience in exchange

Citizens concerned with privacy issues can be swayed if the government offers them added convenience.

Article

Cybersecurity threats and incidents differ by region

How 20 countries and three global regions compare across key cyber threat considerations

Article

While we wait for the metaverse to materialize, young people are already there

Gen Zs and Millennials are stitching together their digital and physical worlds—setting the stage for the next version of reality.

Article

Futureproofing Europe: How the NextGenerationEU programme is inspiring companies to transform

Our survey of businesses in nine EU member states shows the direct and indirect impacts of the NextGenerationEU fund, built to make EU economies more resilient, sustainable and digital. But do businesses and institutions across the EU feel that the programme is delivering on its promise?

Article

Tech companies still enthusiastic about digital transformation, despite economic uncertainty

Execs are betting on AI to help accelerate efficiency and improve processes, but is that enough?

Article

Life and annuity insurers consider the path less traveled

Core-system modernization is becoming table stakes.

Article

Unlocking the power of AI

As artificial intelligence has grown more advanced, the puzzle for organisations is how they can scale AI to achieve the best outcome. The answer is that organisations must adopt and implement MLOps.

Article

Integrating digital health tools to help improve the whole consumer experience

Digital health technologies can be integrated to help prevent disease, determine if consumers’ well-being needs are being met before they need care, and address their needs once they’ve been discharged.

Article

The nine trends reshaping government in 2023

In an age of discontinuity, governments are moving from hierarchies to networks to enable cross-agency collaboration to achieve intended outcomes. Silos are being eliminated in areas such as data, funding, and workforce to pool resources and capabilities.

Article

A new narrative for digital data

Our current models for data protection and privacy aren't working. A new approach to data ownership draws on insight from Indigenous Australian cultures.

Article

Cloud benefits could be maximized across business functions with C-suite collaboration

Business functions may stay within their comfort zones when applying cloud technology, thereby limiting its potential value. Cross -functional collaboration may help fix this.

Article

What does it take to run a metaverse?

Metaverse experiences will require metaverse infrastructure. Is your organization ready?

Article

Unleashing value from digital transformation: Paths and pitfalls

Our research reveals how certain actions can increase digital transformation value—and, just as importantly, how they can erode it.

Article

Brands answer economic instability with marketing investments

Brands answer economic downturns with marketing investments in digital technologies, market expansion, and customer personalization.

Article

The rise of digital goods and services: Opportunity over threat

For the consumer industry, the ongoing revolution in digital services and goods represents both challenges and opportunities.

Article

Stora Enso fosters sustainability through digital transformation

The European renewable materials company aims to be a sustainability leader through initiatives and capabilities such as an innovation fund and data analytics.

Article

Why hasn’t AI delivered on its promise?

Challenges with AI may have less to do with the technology being immature, and more about the technological and human supports that AI requires not being in place.

Article

Accelerating digital transformation in banking and capital markets with industry clouds

Four out of five banking and capital markets executives leverage cloud for data analytics, software engineering, cloud native development, cyber, and AI/ML, but only 65% see high to very high value from these efforts. Industry clouds can help address this digital transformation gap.

Article

Flexibility, the best ability: Reimagining the tech workforce

Rather than competing for scarce tech talent, leaders could consider a different strategy in which talent can be curated, created, and cultivated.

Article

Through the glass: Immersive internet for the enterprise

Technologies such as AR/VR are transforming the metaverse from specialized tech to enterprise tool—potentially paving the way for new business models.

Article

In us we trust: Decentralized architectures and ecosystems

In an environment of ever-increasing mistrust, blockchain and Web3 could power “trustless” systems that decentralize data to rebuild trust.

Article

Connect and extend: Mainframe modernization hits its stride

Mainframe systems, once considered relics of the past, are seeing significant innovation and their market is expanding. Explore what the future of mainframe systems looks like.

Article

Tech Trends 2023 Epilogue

The next frontier of technologies, xTech, could eventually rival IT in its impact on business innovation.

Article

Opening up to AI: Learning to trust our AI colleagues

While the value of AI is now indisputable, the question of how to best use it often boils down to how much workers and end users trust AI tools.

Article

Above the clouds: Taming multicloud chaos

To simplify multicloud management, enterprises are beginning to turn to a layer of abstraction and automation that offers a single pane of control.

Article

Tech Trends 2023 Prologue

The history of IT has been a steady evolution of the same three eternities: interaction, information, and computation. But what is their future?

Article

In us we trust: Decentralized architectures and ecosystems

In an environment of ever-increasing mistrust, blockchain and Web3 could power “trustless” systems that decentralize data to rebuild trust.

Article

Strengthening the bonds of human and machine collaboration

Human-AI collaboration is becoming a workplace norm, but what do we know about optimizing it for humans? What increases or decreases engagement?

Article

The Lawn Tennis Association elevates its game with digital engagement tools

Technology opens up tennis, aiming to make the sport more relevant, welcoming, and accessible for everyone.

Article

Modernization efforts help Israeli health care provider extend legacy functionality

Digital transformation moves that Meuhedet made during the pandemic, such as moving some of its IT operations to the cloud, are still paying dividends.

Article

Saudi Arabia’s digital government stays ahead of the curve

How a nationwide technology innovation ecosystem is enhancing the digital government experience for its citizens—and staying focused on the future

Article

AI for work relationships may be a great untapped opportunity

AI can do more than make work better for humans—It can help make better humans for work.

Article

The Transportation Security Administration makes digital transformation human

How the TSA’s digital ID systems build on human trust to enhance aviation security

Article

Where does cloud generate the most value?

We’ve identified which cloud technologies have the biggest impact on four business priorities

Infographic

Giving physicians more time for patient care

Technology and other tools can simplify physician workflows. Explore physicians’ views on where to focus.

Article

Digital credentialing app Excelsior Pass helps New York state open for business

How blockchain-based digital vaccine credentials accelerated reopening the economy—without compromising public health

Article

When scaling Agile, engaged self-aware leadership matters. A lot.

Explore the leadership principles for scaling agile successfully and how leadership's approach can make or break a scaled agile framework initiative.

Article

Digital transformation investments: The art and science of measuring the value

While finding a universal return on digital investment may not be possible, it may be possible to measure digital transformation's value within a single company and invest in digital with more confidence. If CEOs were more confident, would their digital investments be bolder?

Article

Meeting the challenge of supply chain disruption

With disruption becoming the norm, manufacturing supply chains are evolving to balance costs, efficiency, and resilience.

Article

Texas toll road operator charts a course to the future with data platform

Explore how the Central Texas Regional Mobility Authority (CTRMA) is using smart technology—data platforms—to streamline mobility data access.

Article

Why cloud investments may not be living up to the hype

Three Deloitte specialists discuss the gap between cloud goals and cloud reality, why the gap exists in many organizations, and how to potentially close it.

Article

How to lead digital transformation from the top

A practical guide for CEOs facing the challenge of providing successful digital transformation leadership for their organization through digital technology.

Article

My take: Jujhar Singh, executive vice president and general manager, industry clouds, Salesforce

Learn how industry cloud adoption is helping companies achieve digital transformation.

Article

How industries evolve: Interactions, not institutions, drive disruptive change

Disruptive construction technology is changing the industry’s relationships and driving the industry to evolve.

Article

Automation with intelligence

Explore the evolution of robotic process automation (RPA) and intelligent automation and how organizations are scaling RPA tools and intelligent automation.

Article

How the CEO’s leadership in digital transformation can tip the scales toward success

The CEO’s leadership in digital transformation is a huge influence on outcomes.

Article

Health care’s quest for an enterprisewide AI strategy

For health care organizations, the keys to achieving AI maturity are supportive leaders, skilled workers, and ecosystem partners.

Article

Thinking about investing in the metaverse? Let history be your guide

Prepare for the metaverse of tomorrow by thinking about your business's use of the internet today.

Article

The future of government rests on the future of identity

Our visions for dynamic identification system: A user-controlled system to validate and share verified attributes of citizens both physically and digitally.

Article

Digital frontier: A technology deficit in the boardroom

The latest Deloitte Global research on corporate boards and whether they're providing enough oversight of digital transformation and technology topics.

Article

Is it time to strategically transform tax operations?

New tax operating models can help investment management firms focus on strategic issues while saving cost

Article

Unleashing the power of machine learning models in banking through explainable artificial intelligence (XAI)

The power of artificial intelligence (AI) to transform banking is immense. However, AI explainability and governance are essential elements to ethical usage.

Article

Quantum computing may create ethical risks for businesses. It’s time to prepare

Leaders can prepare now to avoid potential ethical pitfalls that quantum computing may create in the coming years.

Article

New business models in health care: Building platform-enabled ecosystems

Deloitte explores the concept of the platform-enabled health care ecosystem as a transformation of traditional collaboration to achieve new industry value.

Article

Earning digital trust: Where to invest today and tomorrow

Leaders can enhance digital trust, but it's difficult to know where to invest. Out of a crowded field, these four digital trust solutions deserve attention.

Article

Go-to-market transformation

Deloitte explores reinventing go-to-market strategies that are aligned to the digitally transformed organizational vision and core business operating models.

Article

Start your digital transformation with the end in mind

Digital transformation evolution spurred on by the pandemic succeeded because participants knew what they were aiming to achieve. Here’s how to maintain that focus.

Article

Reimagining digital transformation with industry clouds

Industry clouds are a key digital transformation technology. They help organizations enable strategic transformation and stay on the cutting edge.

Article

Scaling XaaS

Keeping up with the trend of enterprise customers wanting to pay for the outcomes of services, this article aims to explore the pros and cons, challenges, and enablers of the outcome-based monetization model for XaaS.

Article

A new language for digital transformation

A common language that transcends technology could help make digital transformations stick, with an approach that drives the organization’s capacity for change.

Article

An integrated cyber approach to your cloud migration strategy

Cloud migration provides an opportunity for not just greater business and technology resilience but also improved security and enhanced consumer trust.

Collection

Designing the modern digital function

To make digital industrial transformation a reality, a company needs both a nerve center and a dedicated digital function. Creating an operational structure is key, and the 15th article in our series suggests how leaders can make it happen.

Article

What it takes to execute large-scale and lasting transformations

To create value, a digital transformation demands a real commitment to rigor, transparency, and accountability. The solution: a transformation nerve center.

Article

A brave new world with virtual worlds

With people still leery of travel and conferences, organizations are fostering engagement and collaboration through participation in three-dimensional virtual worlds.

Article

A case of acute disruption

Much has changed in the past seven months. As businesses grapple with the acute disruption brought on by COVID-19, the lessons of chronic disruption like digital transformation are proving useful.

Article

Ethical tech

Beyond simply understanding the ethical issues that technology may raise, using technology responsibly requires organizations to apply a consistent method for identifying ethical courses of action.

Article

The revenue agency of the future

Revenue agencies increasingly recognize that yesterday’s taxation models can’t keep up with the technology revolution. These seven keys to success can help tax agencies prepare for the future.

Article

Digital product management

Companies struggling with product innovation in an Industry 4.0 environment can look to link processes to strategy and business model transformation.

Article

Architecting an operating model

Many transformation efforts begin with reinventing the operating model. How to keep such a big project on track? This article, fourth in a series, explores how successful transformations align models with clear strategies.

Article

The digital workforce experience

Technology in the workplace often presents users with a disjointed, frustrating experience. Going beyond portals to build a unified engagement platform that allows workers to interact seamlessly with the organization can increase both engagement and productivity.

Article

Digital transformation as a path to growth

Many companies have yet to explore the full potential of Industry 4.0 and digital transformation as a growth driver. This article, third in a series, outlines an approach to help leaders bridge the business of today and tomorrow.

Article

Pivoting to digital maturity

Applying seven “digital pivots” across the enterprise can help organizations reap the benefits of increasing digital maturity.

Article

The future of work in government

Technology and new talent models are transforming the way the world works. Here’s how government leaders can navigate the transformation of work in the public sector.

Article

Smart buildings

As digital technologies enable the creation of smart, digitally connected spaces, businesses should consider four aspects that would place people at the center of their smart buildings.

Article

Achieving digital maturity

What are the five key strategies the most digitally advanced organizations employed to enable their transformations? And what lessons do they offer?

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Digital transformation is the essential bridge between the business of today and the business of tomorrow. Discover our insights on how organizations can uncover and capture the full value of technology and innovation to radically transform their business.

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Digital Transformation

Digital transformation is the essential bridge between the business of today and the business of tomorrow. Discover our insights on how organizations can uncover and capture the full value of technology and innovation to radically transform their business.

Articles and multimedia

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Pharma’s R&D lab of the future: Building a long-lasting innovation engine

Article

Insights Illustrated: Unleashing value from digital transformation

Video

How government and innovators are building community resilience in the face of climate change

Podcast

Europeans are optimistic about generative AI but there is more to do to close the trust gap

Article

2025 global insurance outlook: Evolving industry operating models to build the future of insurance

Article

European organizations’ gen AI preparedness has increased, but few feel ready for the associated risks

Article

Few AI regulations across the globe address the outcomes rather than the tech

Article

Better questions about generative AI

Article

Earth observation: A trillion-dollar opportunity for sustainable economic growth

Article

Optimizing digital ecosystems to create more value

Article

Assessing the value of a command center model in large health care delivery systems

Article

Lessons for middle market tech executives to consider from their fast-growing peers

Article

European retail trends: How to replace the missing workers

Article

Restoring purpose in health care work through technology and workforce innovation

Article

Generative AI in Asia Pacific: Young employees lead as employers play catch-up

Article

Tech-driven, inclusive, and trustworthy: Envisioning the future of national census agencies

Article

Podcast: India’s digital public infrastructure on Government’s Future Frontiers

Podcast

Digital talent acquisition is only half the battle on medtech’s path to digital maturity

Article

10x improvement in customer experience

Article

Safeguard tech budgets by showing the full picture of tech’s value

Article

The importance of a segmentation-based engagement model in digital government

Article

The building blocks of monumental government service delivery

Article

Can investors help women’s health break through the glass ceiling?

Article

Tech takeoff: A guide for governments to soar in technology transformation

Article

Interfaces in new places: Spatial computing and the industrial metaverse